Accumulating and managing client information can be a difficult task sometimes, especially if you have many clients. Thus, each salon owner should introduce the right client management system that will help him to make his salon even more profitable! As a salon owner, how can you manage client information most effectively? Keep on reading and find it out!
Offer your clients online-booking. It’s a very convenient option that will allow your clients to save time with no need to talk to your receptionist. Provide 24/7 online service, which means that clients can book an appointment at any time of day or night! Online bookings reduce the volume of calls to your salon, so the receptionist has more time to communicate directly with the clients who have already come to your salon.
Consider appointment booking software. Forget about old-fashioned notebooks with crossing-outs and scribbles! There are lots of online management systems that can really help your receptionist to manage the clients’ information effectively! Some systems are super smart, as they can do what your receptionist usually has to do, for example, reminding your clients about their appointment a few days before it!