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beauty salon, hair salon, salon business, salon owner, salon service -

In comparison to other services, a beauty one is very personal and requires a lot of attention and understanding. Most clients go to a salon in order to look good and relax after work and everyday routine. They want to get rid of stress and forget their problems while getting your service, so make sure that the salon atmosphere is quiet and friendly, while the staff is kind and polite. Always pay your attention to the condition of your products and tools. They shall be clean and hygienic, otherwise, your clients can dish on your dirty salon. Everything shall be...

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beauty salon, hair salon, hair stylist, keratin treatment, stylist -

Most clients believe they can find the products you used and reach the same results that you gave them while providing a beauty service, so avoid promoting products that your clients may not need. Ask what products he or she uses before pushing them something that will be able to replace your own skills. Mind your client’s financial situation and offer products in accordance with their budget. Do not insist on buying new stuff, if he or she already uses good products. You may suggest him/her bringing their products so that you can give them some advice on how to...

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beauty salon, hair salon, hair types, thermal reconstruction -

Listening is essential for a good consultation The consultation process cannot be successful without good listening skills. Only if you get all the necessary information about your client’s desires and expectations, you will be able to provide him or her with an appropriate service. At the very beginning of your conversation make sure that your client is comfortably seated and encourage him or her to talk by nodding and smiling. Try to be always at the same level as the client, so if it is possible, do not stand, but sit down next to them. Your consultation should be arranged...

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beauty salon, hair salon, salon, salon business -

If your aim is to add $25 to your workers’ profit, explain to your team that the $25 shouldn’t come from one client. This sum can be reached by a few dollars from different recourses. Besides, it can’t be $25 every day. For example, during peaceful days when they have some breaks between clients, it’s much easier to add an extra $50 by selling some additional services than to do this on the wild weekends. But the week average should be the same. Here are some ideas on how to increase your profit: Up-sell a hair treatment during the backwash. Turn...

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beauty salon, salon business, salon owner, salon reviews, tips -

Today most people look for beauty salons on the Internet and of course, they read online reviews. So encouraging your customers to leave their feedback plays a key role in your business success. So what should you do? 1. Less resistance: Don’t make yourself work hard and feel uncomfortable in order to get reviews from all your customers. Instead of this ask your most loyal visitors to help you by posting a positive message about your salon in the social media. 2. Give this task to someone else: there are some review sites that help you address customers. 3. Provide your grateful...

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